These are the general terms and conditions governing your use of this website and our services. By accessing, using or signing up for this website, our newsletters or any other services, you are concluding a legally binding agreement based on these terms with Green Sprouts, Inc.



This web site, including all of its domains (,,, and and the information, content, products and services it makes available (which, collectively are referred to as the “Web Site”) is provided to you by Green Sprouts, Inc. a North Carolina corporation, with its offices in Asheville, NC (“Green Sprouts, Inc.” or “We”). These Terms of Use (this “Agreement”) set forth the terms and conditions governing your use of this Web Site.


Modifications to this Agreement

Green Sprouts, Inc. may make changes to this Agreement from time to time in its sole discretion, by updating this posting on the Web Site. Your continued use of the Web Site following the posting of a new version of the Agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit the Web Site you should check to see if a new version of the Agreement has been posted.


Modification of This Website

Green Sprouts, Inc. may modify, change, add to, terminate, or suspend any part or all of this site at any time without providing notice. 


Support or Maintenance

While Green Sprouts, Inc. strives to keep this site maintained as well as possible and to provide excellent customer support at all times, Green Sprouts, Inc. is under no obligation to provide any website maintenance or customer support.


Accessibility Statement

We are continually working to improve this website’s performance and accessibility for all users, including people with disabilities. We aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you have a disability and have any difficulty accessing this website or information on this website, please contact our customer care department by phone or email and we will make every effort to ensure you can access the information you are looking for. You can email our customer care team at Please be aware that our phones are not staffed 24 hours a day and you may not get a real-time response on the phone. Emails will be answered during our normal business hours of Monday through Friday, 9:00am -5:00pm EST.


Contact Information

If you have any questions or concerns with respect to this Agreement or the Web Site you may contact a representative of Green Sprouts, Inc. by email or mail at 300 South Riverside Plaza, Suite 2300, Chicago, Illinois 60606.



We accept the following credit cards: Visa, MasterCard, American Express, and Discover. Customers may also checkout using Amazon Pay, Appy Pay, Google Pay or Shop Pay. Green Sprouts is not responsible for any fees or charges that your bank or credit card issuer may apply.

Only one coupon or discount code can be applied per transaction. Be sure to disable or inactivate any secondary discounts before applying the highest possible discount or coupon code. Note, discount codes cannot be applied toward custom bundles, gift cards, or sale items. In order for certain discount codes to be valid, there must a minimum product value (i.e., $25, $50, etc.) of eligible products in your cart. 

Shipping is not included in the cost of a product. Shipping options and fees will be applied at checkout. 

The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion.

If you would like to exchange or return a product, please click here. Returns are accepted within 90 days of the original purchase. Green Sprouts will cover the cost of the return shipping label for all orders returned/exchanged within 90 days. Some exceptions do apply. Returns or exchanges due to manufacturing defects are accepted within 365 days of the original purchase. Your order will be refunded after we receive the product.

If you would like to exchange your product for a different one, we are happy to accept exchanges within 90 days of the original purchase. Once we receive the product you are exchanging, we will send out the requested product.


Gift Cards

Gift cards are valid for merchandise purchases only and are not valid on gift card purchases, gift services, applicable taxes, shipping and handling charges, previous purchases, or redeemable for cash. The value of the gift card will not be refunded on returns or exchanges. Gift cards cannot be combined, copied, transferred, or sold. Discount codes cannot be applied toward the purchase of a gift card. Altered, duplicated, or reproduced gift cards will not be accepted. Gift cards will not be replaced if lost, stolen or corrupted. Order must total at least $0.01 or more to complete an online order. We reserve the right to modify or discontinue this offer at any time without notice. Void where prohibited. Employees not eligible.


Your Account

To create an account, you must provide your full name and a valid email address and create a password for your profile. Each time you use your password or identification, you will be deemed to be authorized to access and use the site in a manner consistent with this Agreement. You will be solely responsible for all access and use of your account for the Web Site including but without limitation, all communication and transactions.

You are solely responsible for protecting the security and confidentiality of your password and identification. You shall immediately notify Green Sprouts, Inc. of any unauthorized use of your password or identification or any other breach or threatened breach of this Web Site’s security.

As an account member, you agree to receive emails from Green Sprouts, Inc. Upon checkout, you are offered the opportunity to subscribe to SMS marketing. This is not a requirement to checkout. If you opt-in to SMS, know that messaging frequency varies, and data rates may apply. Subscribers may opt-out at any time. 


Use of Content

A variety of information, advice, recommendations, letters, messages, comments, posts, text, graphics, software, music, sound, photographs, videos, data, and other materials ("Content") is available on the Web Site. Some of the Content is provided by Green Sprouts, Inc. or its suppliers, and other Content is provided by persons who use the Web Site ("Users"), such as User opinions and views provided via comments, threads, or discussion forums. While we strives to keep the Content that we post on the Web Site accurate, complete, and up-to-date, Green Sprouts, Inc. cannot guarantee, and is not responsible for, the accuracy, completeness, or timeliness of any Content, whether provided by Green Sprouts, Inc. or its suppliers, or by Users of the Web Site. Any opinions, advice, statements or other information expressed or made available by Users or third parties, including but not limited to bloggers, are those of the respective User or other third party and not of Green Sprouts, Inc. Green Sprouts, Inc. does not endorse and is not responsible for the accuracy or reliability of any opinion, advice or statement made on the Web Site.

Notwithstanding the foregoing, Green Sprouts, Inc. has the right (but not the obligation), in its sole discretion and for any reason, to prescreen, edit, refuse to accept, remove, or move any such Content.

The content available via the Web Site is provided with the understanding that neither Green Sprouts, Inc. its suppliers, or its users are engaged in rendering medical, counseling, legal, or other professional services or advice.

Such content is intended solely as a general education aid. It is not intended as medical or health care advice, or to be used for medical diagnosis or treatment, for any individual problem. It is also not intended as a substitute for professional advice and services from a qualified health care provider regarding any medical condition and before starting any new treatment.


User-submitted Content

You are responsible for all Content that you submit, post, or otherwise make available to or through the Web Site. By doing so, you represent and warrant to i play., Inc. that such content is not confidential and that you have all necessary permission to submit, post and otherwise make available such Content.

Green Sprouts, Inc. makes no claims to ownership of Content that you submit, post or otherwise make available to or through the Web Site and you continue to retain all ownership rights in such Content and the right to use your Content as you determine.


Ownership and Intellectual Property Rights

This Web Site is owned by Green Sprouts, Inc. All right to, title to, and interest in the Content available via the Web Site, the Web Site's look and feel, the designs, trademarks, service marks, and trade names displayed on the Web Site, and the Web Site URLs, are the property of Green Sprouts, Inc., and are protected by copyrights, trademarks, patents, or other proprietary rights and laws.

Green Sprouts, Inc. grants you a nonexclusive, nontransferable, revocable, limited license to view, copy, print, and distribute Content retrieved from the Web Site only for your personal, noncommercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in conjunction with the Content. You may not use any Content available via the Web Site in any other manner or for any other purpose without the prior written permission of Green Sprouts, Inc. All rights not expressly granted in this Agreement are expressly reserved to Green Sprouts, Inc.



The technology underlying, and the entire contents of the Web Site, including but not limited to text, graphics, images, audio clips, or digital downloads is copyrighted as a collective work under the United States and other copyright laws, and is the property of Green Sprouts, Inc. and is protected by copyright and other intellectual property or proprietary rights. All rights reserved.



All trademarks, service marks, and trade names of Green Sprouts, Inc. on the Web Site are trademarks or registered trademarks of Green Sprouts, Inc.


Limitations of Liability

Green Sprouts, Inc. assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the content available via the Web Site. You must evaluate, and bear all risks associated with, the use of any content, including and reliance on the accuracy, completeness, or usefulness of such content. You specifically acknowledge that Green Sprouts, Inc. does not endorse the thoughts, opinions or positions of users or third parties and is not liable for the defamatory, offensive or illegal conduct of users or third parties.



You agree to indemnify, defend, and hold harmless Green Sprouts, Inc. its officers, directors, employees, agents, licensors and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions, or any activity related to use of the site (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account


Governing Law

These terms and conditions are governed by the laws of the United States of America and the laws of the State of North Carolina.